Did you request catering service? *
How would you rate the quality of your catering?
Was your catering delivered to your aircraft on time? *
Was your catering order accurate? *
Please provide additional comments about your catering order
Did Pinnacle Operations offer to make hotel accommodations on your behalf? *
Hotel name and city
Did Pinnacle Operations email you a hotel confirmation prior to your trip? *
Did the hotel front desk have your reservation number? *
Did your hotel rate match the rate Pinnacle Operations quoted you? *
Would you recommend this hotel?
Please provide additional comments about your hotel accommodations
Did Pinnacle Operations provide you with a fuel quote before your trip? *
Did Pinnacle Operations coordinate fuel supply? *
Did the FBO / Fueler have a fuel release for your uplift? *
Did you experience any fueling delays? *
Did the Pinnacle Operations fuel invoice match the quoted price? *
Did the Pinnacle Operations team promptly answer all phone calls? *
Did the Pinnacle Operations team respond to all your emails? *
Did the Pinnacle Operations team email trip confirmations? (leg briefs, permit confirmations, hotel confirmations, eAPIS confirmations) *
Did the Pinnacle Operations team handle your trip revisions promptly? *
Do you feel Pinnacle Operations is a good value for the level of service you received? *
Would you recommend Pinnacle Operations to another pilot? *
